Wood Technologies Games

Game support · iPhone & iPad

Parade Pals: Dice Race support

Help with playing, saved progress, and purchases. No app account or NPDESTracker login is required.

Contact the developer

Parade Pals is developed and operated by Wood Technologies LLC.

Email: admin@npdestracker.com

Please include your device model, iOS or iPadOS version, app version, and what happened. A screenshot can help; remove personal information first. Never send passwords, verification codes, payment-card details, or government/customer records.

This help covers the version 1.0 release candidate. The first public App Store release is still in preparation.

Playing the game

How do I play?

Roll the dice, then tap a highlighted pawn or its numbered Move button. Roll a six to leave home. Race your pieces around the board and use an exact roll to finish. Drag to look around the 3D board, pinch to zoom, and double-tap the board to recenter it.

Can I play with other people?

Open Settings and choose Computers (you against three computer players), 2 players, or 4 players. Human players share the same device. Changing players asks first, then starts a new game. This version does not include online multiplayer or Game Center.

Where is my saved game?

The app saves the current game and settings on your device. Close and reopen the app to continue a valid saved game. Starting a new game replaces the current game. Deleting the app can remove its local progress; do not delete it as the first troubleshooting step. The developer does not operate a cloud game-save service.

Night Board and purchase help

What does Night Board include?

Night Board is an optional, one-time cosmetic purchase that changes the board's appearance. It does not change movement, dice, or the rules. The purchase screen displays Apple's current price before you confirm a purchase.

Night Board turns on as soon as the purchase completes. To switch boards later, use the Use Night Board switch in Themes, or open Settings, then Board.

I already bought Night Board. How do I restore it?

Use the Apple Account that made the purchase, connect to the internet, open Themes, and select Restore purchases. After restoration, turn on Use Night Board in Themes. Restoring a purchase does not restore a deleted saved game.

The store is unavailable or a purchase is pending.

Check your connection and try Retry store later. A pending purchase may require approval from Apple or a family organizer. Do not repeatedly purchase the item to fix a pending state. Contact game support if the problem continues.

How do I request a refund?

Apple processes App Store purchases and refund requests. Visit Apple's Report a Problem service. Refund eligibility is determined by Apple. Game support cannot access your payment-card information.

Privacy and data requests

Read the Parade Pals privacy policy for local storage, Apple purchases, support messages, and your choices. Send questions or requests about support information to admin@npdestracker.com.