Contact
Get in touch.
Email is best. The NPDESTracker team reads every message. If it is a fit, we can talk through an evaluation workspace. Evaluation questions, demo questions, security review, or anything else is welcome.
We read everything. Support is coordinated through admin@npdestracker.com.
Common paths
Pick the one that fits, and the subject line is pre-filled.
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Evaluation workspace inquiries
Start the 60-day Guided Evaluation at $999, or ask about the 90-day Guided Evaluation Workspace at $2,500 (one introductory slot remaining). The $2,500 evaluation fee can be credited toward an annual plan if your municipality continues within 60 days.
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Guided walkthrough
See the full platform on a real call, beyond the public demo.
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Annual deployment
Small MS4 Essentials $1,499/year (up to 2 users). Inspection Starter $3,499/year (up to 5 users). Guided Evaluation Workspace $2,500/90 days (up to 8 users, one introductory slot remaining), a 90-day evaluation workspace configured around the agency's current MS4 workflow. Inspection Team $9,499/year and Full MS4 Platform from $18,000/year both run as larger team workspaces — user count, onboarding, and support scope are confirmed before purchase.
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Security or procurement
RFP responses, security questionnaires, vendor due diligence.
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General questions
Anything else: feedback, press, partnership ideas.
About the operation
Small, founder-led, software-first.
NPDESTracker is operated by Wood Technologies LLC dba NPDESTracker, a small founder-led software shop focused on municipal stormwater compliance. We don't run a sales team, support queue, or call center. Email is how we communicate with prospects and customers. The NPDESTracker team reads every message and replies through admin@npdestracker.com.
We don't publish a specific response-time guarantee, because we don't always control them. We do answer.
For procurement, RFP responses, or security questionnaires, attach what you need to your email. We'll route it and reply with what we can answer, plus what we can't, honestly.