Privacy
Privacy policy.
This policy covers npdestracker.com — the public marketing website. Data handling inside the NPDESTracker application is governed by separate customer agreements. We designed this site to collect as little information as possible.
Last updated: April 22, 2026
Overview
The short version.
If you never submit a form or email us, we know essentially nothing about your visit beyond the basic technical exchange your browser has with our hosting provider to deliver the page.
If you do contact us, we receive what you send, we use it to respond, and we don't sell it, share it, or add you to any marketing list. You can ask us to delete it at any time.
The sections below say the same thing in more detail, plainly and without legal theater. If something is unclear, email admin@npdestracker.com.
01 · Information we collect
Information we collect
Information you give us. When you fill out the demo request form on /demo, send us an email, or otherwise contact us, we receive the information you choose to share — typically your name, title, agency, email address, and whatever you write in your message.
Information collected automatically. Like virtually every website, our hosting provider receives basic technical information with each page request — your IP address, browser type, and the URL you requested. This is used for site delivery, security, and diagnostics.
We do not run third-party analytics, advertising pixels, or marketing trackers on this site.
02 · How we use information
How we use information
We use the information you provide to respond to your inquiry. If you email us about a pilot or annual deployment, we use your contact details to follow up and coordinate next steps. If you email us with a question, we use your email address to reply.
We do not sell your information. We do not share it with advertisers, data brokers, or marketing lists. We do not use your information for marketing unless you've explicitly asked us to.
03 · Cookies and analytics
Cookies and analytics
The public website does not set third-party tracking cookies. It does not run third-party analytics, advertising, or marketing pixels.
If we add privacy-respecting analytics in the future (for example, a cookieless analytics product to understand how visitors find the site), we will update this policy and note what is collected.
04 · Data sharing and service providers
Data sharing and service providers
Running a website means a small number of service providers receive information incidental to delivering the site:
- Cloud hosting provider. Our hosting provider receives basic request data (IP address, user agent, URL) required to serve each page. This is standard for every modern website.
- Email. When you email us — whether about a pilot, annual deployment, or a general question — your message is delivered through standard email infrastructure.
We do not share your information with any other third party for marketing, advertising, or resale.
If we add a form-handling service in the future (for example, to process demo requests server-side rather than via email), we will update this policy and identify the provider.
05 · Data retention
Data retention
Email correspondence is retained in our email system for as long as reasonably necessary to respond, maintain business records, and support future conversations. You can request deletion at any time by emailing us.
Technical server logs are retained by our hosting provider according to their standard retention windows.
06 · Your choices
Your choices
You can ask us to show you the information we have about you, correct anything that's wrong, or delete your information from our records. Email admin@npdestracker.com and we'll take care of it. These rights apply regardless of where you live.
07 · Children's privacy
Children's privacy
NPDESTracker is built for municipal staff and public agencies. The public website is not directed to children under 13, and we do not knowingly collect information from them.
08 · Changes to this policy
Changes to this policy
If this policy changes, we'll update the "Last updated" date at the top and note what changed in a short summary. For material changes, we'll do our best to flag them where visitors can notice — not just quietly update the page.
Contact
Questions about this policy?
If anything here is unclear, or you'd like us to access, correct, or delete information you've shared with us, email us directly.