Contact
See how it fits your stormwater program.
Bring one workflow you want to improve. Ask for a walkthrough or quote, explore upcoming features and integrations, or tell us what needs attention. Choose a topic below to get started.
Contact & feedback
How can we help?
Prepare your message here, then send it from your email app. You can also copy the message into Gmail or Outlook. Preparing a message does not send it.
- Prepared here (nothing sent)
- Opened in your email app
- You press Send there
- It reaches us
This page can complete steps 1 and 2 only. Step 3 is yours to confirm. We have nothing until your email arrives.
We read everything. Support is coordinated through admin@npdestracker.com.
Common paths
Pick the one that fits. Most fill in the subject line for you.
Each one opens your email app, with the subject filled in for every path except General questions. Nothing is sent until you send it, and we have nothing until your email arrives.
Private demonstration
A live walkthrough of NPDESTracker on your own permit's workflows: inspections, notices, annual reporting evidence, imports, and setup, with procurement and IT questions answered on the same call. Not a purchase.
Annual deployment
Small MS4 Essentials $1,499/year (up to 2 users). Inspection Starter $3,499/year (up to 5 users). Inspection Team $9,499/year and Full MS4 Platform from $18,000/year both run as larger team workspaces; user count, onboarding, and support scope are confirmed before purchase. All prices are plus applicable tax.
Security or procurement
RFP responses, security questionnaires, vendor due diligence.
Report a problem or suggest an improvement
Tell us which page or workflow needs attention and what you expected to happen.
General questions
Anything else: feedback, press, partnership ideas.
About the operation
Built by Wood Technologies LLC, software-first.
NPDESTracker is operated by Wood Technologies LLC dba NPDESTracker, designed around municipal stormwater inspection, evidence, reporting, and enforcement workflows. Supported by municipal stormwater, software, cybersecurity, and finance experience. You can reach the team directly at admin@npdestracker.com for product questions, onboarding, procurement, and support.
Email support is included. We aim to send an initial email response within 24 hours. The initial response may confirm receipt, provide an update, or request more information; it does not guarantee resolution within 24 hours. Resolution time varies based on severity, complexity, customer cooperation, and third-party services. No 24/7 support, guaranteed resolution time, uptime SLA, or service credits are included unless stated in a signed order form.
For procurement, RFP responses, or security questionnaires, attach what you need to your email. We'll route it and reply with what we can answer, plus what we can't, honestly.
Larger programs may contact us about a scoped Full MS4 Platform quote.